Privacy policy
Last updated: September 24, 2026
At SAIS, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.
Information We Collect
When you shop with SAIS, we may collect information such as:
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Your name, email address, phone number and delivery address
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Order and transaction information
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Payment and payment-confirmation information
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Information you provide when contacting us
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Technical information such as your IP address, device, browser and website activity
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Your marketing and communication preferences
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Handle payments, returns and refunds
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Provide customer support
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Keep our website and transactions secure
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Improve our website and shopping experience
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Send marketing communications where you have agreed to receive them
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Meet applicable legal and regulatory requirements
These purposes reflect the main uses described in the original policy.
Sharing Your Information
We may share information with trusted service providers where necessary to operate our store, including payment providers, delivery and fulfillment partners, website and technology providers, analytics services and marketing providers.
We may also disclose information where required by law or necessary to protect our rights or customers.
We do not share personal information for unrelated purposes.
Cookies
Our website uses cookies and similar technologies to provide essential website functions, improve your experience, understand website usage and, where permitted, support advertising.
Where required, you can manage your cookie preferences through the privacy or cookie settings available on our website.
Data Security & Retention
We take reasonable measures to protect your personal information.
We keep personal information only for as long as necessary to process orders, provide our services, meet legal obligations, prevent fraud and resolve disputes. Your original policy follows the same general retention principle.
Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of or deletion of your personal information, as well as other rights provided by applicable privacy laws.
You may also unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
To make a privacy request, contact us at:
Children's Privacy
SAIS sells clothing for children, but our online store is intended to be used by adults.
We do not knowingly seek to collect personal information directly from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date.
Contact
If you have questions about this Privacy Policy or how your personal information is handled, contact:
