Terms of service
Last updated: September 24, 2026
Welcome to SAIS.
These Terms of Service apply when you visit our website, place an order or use our services. By using our website or purchasing from SAIS, you agree to these Terms, together with our Privacy Policy and Refund Policy.
1. Orders
When you place an order, you are submitting an offer to purchase the selected products.
An order is accepted once it has been confirmed and payment has been successfully processed.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, payment problems, product unavailability or incorrect order information.
If an order is cancelled after payment has been received, the applicable amount will be refunded.
Please check your order carefully before submitting it. Once processing has started, we may not be able to change or cancel it.
These points reflect the essential order provisions in the original terms.
2. Products
We aim to display and describe our products as accurately as possible.
However, colors may appear slightly different depending on your screen, device and display settings.
Small variations in color, texture, placement or measurements may occur where these are normal characteristics of the product or manufacturing process.
Product availability may change without notice.
3. Prices & Payment
Prices shown on our website may change from time to time.
The price applicable to your purchase is the price displayed when you place your order, subject to correction of obvious errors.
Shipping costs and any other applicable charges will be shown during checkout where relevant.
You are responsible for providing accurate billing, payment and contact information.
The original policy similarly covers price changes, checkout pricing and accurate payment information.
4. Shipping & Delivery
Estimated delivery times are provided as guidance and may vary.
Delays may occur due to carriers, customs, high order volumes, weather or other circumstances outside our reasonable control.
Please make sure your shipping address is correct before completing your order.
Further information is available in our Shipping Policy.
5. Returns & Refunds
Returns, exchanges and refunds are handled according to our Refund Policy.
Please review the Refund Policy before placing your order.
Nothing in these Terms limits any mandatory consumer rights that may apply to you.
6. Website Use
You may use our website only for lawful personal use.
You must not:
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use the website for fraudulent or unlawful purposes;
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attempt to interfere with the website's security or operation;
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introduce viruses, malicious code or harmful technology;
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collect information about other users without authorization;
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copy, reproduce or commercially exploit website content without permission.
We may restrict access where the website is being misused or these Terms are violated.
The original terms contain a much longer version of these prohibited-use restrictions.
7. Intellectual Property
The SAIS name, logo, designs, graphics, photographs, videos, product artwork, text and other original website content are owned by or licensed to SAIS and may be protected by intellectual property laws.
You may view the website for personal use, but you may not copy, reproduce, distribute, modify or commercially use our content without prior permission.
The underlying Shopify draft also protects the store's names, logos, designs, images and other content.
8. Errors & Availability
Occasionally, information on our website may contain errors relating to descriptions, prices, availability, promotions or other product information.
We may correct errors and update information when necessary.
If an error materially affects an order you have already placed, we will contact you where appropriate and provide the available options, including a refund where required.
9. Liability
We aim to provide our website and services reliably, but we cannot guarantee that the website will always be uninterrupted or error-free.
To the extent permitted by applicable law, SAIS is not responsible for losses caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law or limits mandatory consumer rights.
This is deliberately simpler than the very broad liability disclaimer contained in the original template.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use and protect personal information.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, policies or legal requirements.
The latest version will always be published on this page with the updated revision date.
Changes will not affect rights or obligations that cannot legally be changed retrospectively.
The original template also provides for updating the Terms and publishing the current version on the website.
12. Contact
If you have questions about these Terms, contact:
